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Glen Dimplex Europe Holdings Ltd

Cash Application Specialist

Order to Cash · Cloghran, Dublin
Department Order to Cash
Employment Type Full-Time
Minimum Experience Entry-level

Glen Dimplex is a privately owned, multinational group head quartered in North Dublin which operates through 6 divisions worldwide. Glen Dimplex is one of the world's largest manufacturer of electric heating solutions and also holds a significant global position in the domestic appliances market. Today, we are at the forefront of a low-carbon revolution and Glen Dimplex is a global leader in the development and delivery of low carbon solutions for space and water heating, cooling and ventilation for a smarter cleaner and more efficient future.

Details of brands and our exciting history of growth can be found on our website.

We are currently working on a Business Transformation Programme, that will include the implementation of SAP (S/4 HANA) across the Group, and the set-up of the Global Business Services (GBS). The new GBS centre in North Dublin will manage a wide scope of Finance and Commercial process for the Group's Business Units.

The role

Reporting to the AR Team Lead, the successful candidate will be primary responsible for managing all aspects of incoming customer payments including: receiving customer payments data from the bank clearing account, remittance advice analysis, matching and applying payments to customer receivables and identifying any payment exceptions for management by the Collections team.


Transformation Programme 

  • Take part in training on new SAP based processes for your role;
  • Support Knowledge Transfer from Business Units for activities where work will be transferring into the new GBS Centre;
  • Support system testing for activities relating to your role (UAT);
  • Support testing of other tools that are being implemented as part of the Business Transformation Programme;
  • Support documentation of new processes and Business knowledge gathering.

Order to Cash Activities

  • Obtain details of customer payments from bank clearing accounts;
  • Analyse customer remittance advices for use in matching;
  • Match customer receipts and post to AR ledger, identification of any issues / disputes;
  • Manage self-billed customer AR accounts and identify any queried / disputed balances;
  • Escalation of any 'problem' AR balances to the AR Team Lead;
  • Run AR aging reports;
  • Carry out reviews for Bad and Doubtful debts and calculate provision due - provide entries for the R2R team;
  • Reporting of AR, metrics, KPI's and SLA adherence;
  • Support the O2C Queries team with resolving any AR related queries;
  • Participate in Continuous improvement projects related to AR;
  • Cash receipts processed in an accurate and timely manner such that any AR issues are highlighted at the earliest opportunity.

Qualifications and Experience

  • At least 2 year's experience in Accounts Receivable, preferable in a multinational company;
  • Experience with working on SAP or a similar ERP system in the AR area;
  • Detail oriented with good data entry skills;
  • Good problem solving skills;
  • Knowledge of a second European language would be an advantage (e.g. German, French).
  • University degree desired.

Location and Travel

North Dublin. Some travel possible required. 

By submitting your application, you agree that Glen Dimplex may collect your personal data for recruiting and related purpose. Glen Dimplex privacy policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Glen Dimplex's use of your personal information. 

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  • Location
    Cloghran, Dublin
  • Department
    Order to Cash
  • Employment Type
  • Minimum Experience